About Us
We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.
Our clients include The Walt Disney Company, The Royal Shakespeare Company, The Book of Mormon, Moulin Rouge! The Musical, Magic Mike Live!, Wicked the Musical, Back to the Future the Musical, The Devil Wears Prada Musical and Hyde Park Winter Wonderland.
About the Role:
We are seeking a Social Media Manager to support our passionate Media Team in delivering the agency's industry leading, best in class, social media management service. You will report into the Social Media Strategy Lead.
This role provides an opportunity for an experienced social media professional to join and award-winning, industry leading team working across some of the most exciting projects in the West End.
The successful applicant will have proven experience working in a fast-paced environment, on various projects, and with a variety of internal and external stakeholders. They will also be personable, flexible, and hard-working, willing to support the wider team members as required. Given the nature of the live entertainment and theatre industry, some evening and weekend work will be required.
Requirements
Your Responsibilities:
Oversee and deliver the end-to-end management of a social strategy for a series of agency clients. Requirements include:
- Diligently manage social channels for these clients across Facebook, Instagram, TikTok and X
- Devise and execute creative and impactful social media strategies
- Successfully manage day-to-day relationships with clients, external and internal stakeholders
- Brief and project manage the creation of social media assets
- Devise and manage opportunities for content capture, both photography and video
- Write innovative and effective social media copy in line with client brand guidelines
- Community Management, proactively monitoring and engaging with fan communities across all social platforms to encourage further interaction, community growth and the spread of word of mouth
- Guide and mentor junior members of the team
- Create and monitor dashboards for weekly reporting within our preferred social suite, Brandwatch
- Attend client meetings and regularly report on the impact of the team's work
- Proactively monitor trending topics and flag relevant opportunities for our clients on a daily basis
- Remain up to date with developments and trends across the wider social media industry
- Given the nature of the live entertainment industry, some evening and weekend work will be required
Your Skills/Qualifications:
- At least three years experience working in social media, ideally in theatre, performing arts or entertainment
- Experience of successfully managing client relationships
- Experience of capturing photography and video for social media use, whether on a mobile phone or using more specialist equipment
- Have a keen interest in, or willingness to learn about theatre and the wider entertainment industry - from new openings and industry news to trending conversation topics
- Have excellent communication skills, including copywriting, with a firm grasp of spelling and grammar
- Have a keen eye for detail, strong organisational skills and the ability to meet deadlines in a fast-paced environment
- Must be a user of a wide variety of social media platforms or a member of other online communities
- Have experience of working in an office environment, performing administrative tasks and using Microsoft Office platforms
Benefits
- 25 days holiday rising by one day after 3 years of service to a maximum of 30 days
- Purchase additional holidays each year
- Flexible / Hybrid working
- Company pension scheme
- Private health insurance after three years service
- Medicash
- CBT support
- Enhanced Maternity and Paternity package
- Life Assurance
- Season ticket Loan
- Cycle2Work Scheme
- Complimentary theatre/entertainment tickets and more!
