About Us

We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.

Our clients include The Walt Disney Company, The Royal Shakespeare Company, The Book of Mormon, Moulin Rouge! The Musical, Magic Mike Live!, Wicked the Musical, Back to the Future the Musical, The Devil Wears Prada Musical and Hyde Park Winter Wonderland.

About the Role:

We are seeking a Social Media Manager to support our passionate Media Team in delivering the agency's industry leading, best in class, social media management service. You will report into the Social Media Strategy Lead.

This role provides an opportunity for an experienced social media professional to join and award-winning, industry leading team working across some of the most exciting projects in the West End.

The successful applicant will have proven experience working in a fast-paced environment, on various projects, and with a variety of internal and external stakeholders. They will also be personable, flexible, and hard-working, willing to support the wider team members as required. Given the nature of the live entertainment and theatre industry, some evening and weekend work will be required.

Requirements

Your Responsibilities:

Oversee and deliver the end-to-end management of a social strategy for a series of agency clients. Requirements include:

Diligently manage social channels for these clients across Facebook, Instagram, TikTok and X
Devise and execute creative and impactful social media strategies
Successfully manage day-to-day relationships with clients, external and internal stakeholders
Brief and project manage the creation of social media assets
Devise and manage opportunities for content capture, both photography and video
Write innovative and effective social media copy in line with client brand guidelines
Community Management, proactively monitoring and engaging with fan communities across all social platforms to encourage further interaction, community growth and the spread of word of mouth
Guide and mentor junior members of the team
Create and monitor dashboards for weekly reporting within our preferred social suite, Brandwatch
Attend client meetings and regularly report on the impact of the team's work
Proactively monitor trending topics and flag relevant opportunities for our clients on a daily basis
Remain up to date with developments and trends across the wider social media industry
Given the nature of the live entertainment industry, some evening and weekend work will be required

Your Skills/Qualifications:

At least three years experience working in social media, ideally in theatre, performing arts or entertainment
Experience of successfully managing client relationships
Experience of capturing photography and video for social media use, whether on a mobile phone or using more specialist equipment
Have a keen interest in, or willingness to learn about theatre and the wider entertainment industry - from new openings and industry news to trending conversation topics
Have excellent communication skills, including copywriting, with a firm grasp of spelling and grammar
Have a keen eye for detail, strong organisational skills and the ability to meet deadlines in a fast-paced environment
Must be a user of a wide variety of social media platforms or a member of other online communities
Have experience of working in an office environment, performing administrative tasks and using Microsoft Office platforms

Benefits

25 days holiday rising by one day after 3 years of service to a maximum of 30 days
Purchase additional holidays each year
Flexible / Hybrid working
Company pension scheme
Private health insurance after three years service
Medicash
CBT support
Enhanced Maternity and Paternity package
Life Assurance
Season ticket Loan
Cycle2Work Scheme
Complimentary theatre/entertainment tickets and more!

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Social Media Manager