As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit dashboards.
This role is all about building strong relationships, educating customers on how to use the data to achieve their brand and marketing goals, being their first point of call for all things Tracksuit Dashboard and looking for ways to drive retention and growth amongst your customers.
As we build an incredible platform that our customers LOVE, we’re also cultivating a community for brand marketers and ambitious leaders of growth brands. This role is central to the expansion of Tracksuit in Australia by fostering relationships and delivering best in class engagement.
You will join an ambitious team that champions innovative thinking and fosters a collaborative working environment.
We also work closely with many of Australia’s most epic brands and marketers. We think we’ve got the best customers you could ask for, these brand marketers are cool, creative and love to push the boundaries. You’ll have the unique opportunity to shape the way Tracksuit engages with these awesome humans.
You will be responsible for
