JOB TITLE: Business Development Executive
JOB TYPE: Permanent, Full Time (35 hrs p/wk)
LOCATION: Hybrid - 2 days WFO in Wembley Park, 3 days WFH
REPORTS TO: Sales Manager
Overall Job Purpose
As a Business Development Executive, you will have the chance to make your mark on our team known for its welcoming and dynamic atmosphere. We are searching for someone with a keen eye for analysis, top-notch organisational skills, and a natural curiosity, who can bring valuable contributions. This position presents an amazing opportunity for individuals looking to grow into future roles, like becoming a National Account Manager.
By joining our team, you will take on two pivotal responsibilities: supporting our Sales function in delivering exceptional customer satisfaction and utilising data and insights to uncover new business development and sales growth prospects. Additionally, you will have the opportunity to directly manage a small portfolio of existing customers, helping you enhance your relationship management skills and collaborate closely with valued customers to drive business growth. On top of that, you will provide administrative support to our current National Account Managers and larger customers, playing a key role in the overall success of our organisation.
Key Responsibilities
- Manage a group of loyal customers, handle incoming queries, complete orders, and serve as the initial point of contact for new customers to drive sales
- Analysing and understanding various sources of data in order to:
- Identify and proactively contact New Business/Sales leads
- Extract and recognise potential opportunities
- Identify chances of sales growth
- Recognise inactive customers and discover leads for new business
- Identify and obtain valuable category insights
- You will be responsible for defining and converting a pipeline of opportunities and achieving sales growth targets and KPIs
- Assist with stock planning
- Providing proactive support to National Account Managers, Senior Planning Manager & Sales Manager e.g. event bookings, mailouts, competitive market reports, New Line form completion, loan set management
- Field, respond and prioritise inquiries generated from our direct ecommerce platforms
- Internal Stakeholder engagement - act as the bridge between Divisional Sales and Sales Operations, ensuring effective communication and efficient order fulfilment to achieve our goals
- Stay up-to-date on industry trends and new product features to maintain a competitive advance and promote ongoing improvement. Provide regular reports to Senior Management that offer insights, updates on progress, and recommendations for the future
- Effectively promote Casio brands in both virtual and physical settings while also supporting the delivery of trade events, including attending them as necessary
Requirements
- ESSENTIAL: Minimum 2 years sales/account experience
- ESSENTIAL: this role requires excellent initiative, drive and focus. It will be varied and rewarding for the right person who really wants to engage with customers every day.
- ESSENTIAL: Demonstrable experience of excellent analytical skills as you will be required to provide general sales analysis and reporting to track targets and historical data. Highly beneficial if previously experienced with database maintenance
- Possess excellent written and oral communication skills with great customer service delivery
- Collaborative team player with strong interpersonal skills, capable to build effective working relationships with cross-functional teams and external partners
- Highly organised with excellent attention to detail; able to manage multiple tasks of shifting priorities. Self- motivated to meet deadlines and achieve goals successfully
- Possess sound commercial awareness and be passionate and curious about understanding the business and driving tangible change
- DESIRABLE: Sales experience within consumer durable goods, stationary or medical
- DESIRABLE: Possess a full, clean driving license for the UK as may be required to do customer visits within portfolio as well as attend trade shows
- DESIRABLE: Excellent problem-solving abilities and able to work effectively under pressure
- DESIRABLE: Continuous Improvement mindset with ability to identify gaps in processes and procedures and suggest efficiencies
- Competent in using Office 365, in particular a high proficiency in using Excel and PowerPoint. Prior experience with CRM tools or dashboards is highly desirable, such as HubSpot, Salesforce or PowerBI
Benefits
- 23 days annual leave + 2 Company Shut Down Days + Bank Holidays
- Competitive Salary & Commission Scheme
- Company Car or Car Allowance Benefit-in-Kind
- Fantastic Healthcare Benefits, available from Day One:
- BUPA Private Medical Insurance
- Permanent Health Insurance
- Medicash Health Plan
- Excellent, non-contributory Pension Scheme, up to 14%**
- Death in service (x4 salary)
- Employee Discount, up to 50%
- Anytime access to retail discounts at 200+ retailers (Reward Gateway)
- Anytime access to personal development & training courses via LinkedIn Learning
- Head Office team social events and activities including giveaways, reward & recognition incentives, charity fundraising etc
