At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.
We are looking for a Logistics Coordinator reporting to the Global Head of Transport & Logistics. The successful candidate will be responsible for inbound and outbound operations across our distribution centres in UK, Netherlands, USA, Australia, and China.
What you will be doing:
- Be the primary point of contact for our UK and EU outbound activities; monitoring the status of outbound shipments in transit, providing updates to internal and external stakeholders, and addressing any delivery issues or delays.
- Support inbound operations ensuring all products are received and processed on time. Address and resolve any issues or discrepancies.
- Liaise with ocean carriers, freight forwarders, and other transportation providers to track shipments and resolve any transportation-related issues
- Prepare accurate inbound and outbound KPI reporting
- Develop and maintain strong relationships with key suppliers, logistics partners, factories, and internal teams
- Identify opportunities for process improvements, efficiency gains, and cost savings within the airfreight import/export operations, and implement best practices accordingly.
What we need from you:
- Proven experience in similar role dealing with international freight
- Good understanding of customs requirements, Sea freight and transport terminologies
- Proven experience in logistics, especially with import processes and international shipping
- Experience working on SAP S4 Hanna preferred but not essential
- Proficient skills with Microsoft Office, Excel, Outlook, and experience using ERP systems
- Positive work ethic, capable of working unsupervised
- Ability to manage multiple tasks and meet deadlines
What you will get from us:
- Competitive salary and holiday allowance
- Company performance related bonus
- A pension contribution
- An exclusive staff discount
- 24/7 healthcare appointment support
- Hybrid working – 3 days in office & 2 days home working and flex start/finish times
- External private employee wellbeing support
- Access to Perkbox
- Volunteer days
- Team Recognition scheme
- Training and Development
- Holiday carry-over scheme
- Season-ticket travel loan
- Cycle to work scheme
- Holiday trading (buy/sell) and extra holiday days for long service
