- Job Type: Temporary (3-month initial contract)
- Location: Nottingham (Hybrid working - 3 days office, 2 days home)
- Salary: up to £19.74 PAYE OR up to £25.95 Umbrella per hour
We are seeking one Housing Patch Officer for a temporary role with the potential for extension. Ideal candidates will have a robust background in housing management and be adept at handling a variety of community-related challenges. This role is perfect for those who are committed to delivering exceptional service and making a positive impact within the housing sector.
Day to day of the role:
- Undertake tenancy and site visits to ensure adherence to housing standards and policies.
- Manage anti-social behaviour cases, including attending and contributing to multi-agency meetings.
- Conduct joint visits with partner agencies, including social care and the police, to address complex cases.
- Handle a variety of inquiries through emails and telephone calls regarding tenancy and estate matters.
- Maintain a high level of customer service, providing support and advice to residents.
Required Skills & Qualifications:
- At least 2 years of experience in a housing management team within a local authority or Housing Association.
- Comprehensive knowledge of housing management functions including tenancy management, ASB, safeguarding, rents, multi-agency working, and estate work.
- Proficiency in Microsoft Office packages including Excel, Word, Outlook, and Microsoft Teams.
- Desirable: Familiarity with ReAct ASB case management system (not essential).
- Desirable: Familiarity with Northgate/NEC housing management system (not essential).
- Ability to commute to Nottingham and adhere to the hybrid working arrangement.
To apply for this Housing Patch Officer role, please submit your CV or contact me directly on
