Job Type: Temporary (3-month initial contract)
Location: Nottingham (Hybrid working - 3 days office, 2 days home)
Salary: up to £19.74 PAYE OR up to £25.95 Umbrella per hour

We are seeking one Housing Patch Officer for a temporary role with the potential for extension. Ideal candidates will have a robust background in housing management and be adept at handling a variety of community-related challenges. This role is perfect for those who are committed to delivering exceptional service and making a positive impact within the housing sector.

Day to day of the role:

Undertake tenancy and site visits to ensure adherence to housing standards and policies.
Manage anti-social behaviour cases, including attending and contributing to multi-agency meetings.
Conduct joint visits with partner agencies, including social care and the police, to address complex cases.
Handle a variety of inquiries through emails and telephone calls regarding tenancy and estate matters.
Maintain a high level of customer service, providing support and advice to residents.

Required Skills & Qualifications:

At least 2 years of experience in a housing management team within a local authority or Housing Association.
Comprehensive knowledge of housing management functions including tenancy management, ASB, safeguarding, rents, multi-agency working, and estate work.
Proficiency in Microsoft Office packages including Excel, Word, Outlook, and Microsoft Teams.
Desirable: Familiarity with ReAct ASB case management system (not essential).
Desirable: Familiarity with Northgate/NEC housing management system (not essential).
Ability to commute to Nottingham and adhere to the hybrid working arrangement.

To apply for this Housing Patch Officer role, please submit your CV or contact me directly on

Reed Specialist Recruitment Ltd

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Housing Patch Officer