Summary

Our International Supply Chain is at the heart of supporting the business with its exciting growth plans, so we can meet the needs of our evolving business model and continue to react to the changing external market. Our international planning function plays a critical part in this working cross functionally with international trading, commercial planning, logistics, finance, online and franchise partners.

Are you an inspirational Inbound Operations Manager? Then this position could be the challenge you are looking for as the position will be instrumental to ensuring we deliver our inbound stock to our partners via our 4 Hubs in our International network which are located in Croatia, Malaysia, Sri Lanka & Turkey in the most efficient way!

All the details

NB: This role is based at our Waterside Support Office in Paddington but will involve some international travel.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you’ll do

Your key accountabilities will include

Track and monitor all shipments inbound to our hubs ensuring stock arrives on time. Work with M&S Sourcing office supply chain teams across the world to ensure stock is shipped on time from our suppliers
Make decisions on optimum routes, ensuring systems are set up so that stock is routed in the most efficient way for the end-to-end supply chain
Monitor inbound lead times and highlight any risks to partners across different teams
Work closely with the Hub Logistics Managers, Marketplace Logistics Team, and International Trading teams to provide visibility and forecasting of inbound volumes.
Ensure compliance to all contractual standards and ensure inbound critical metrics are met

Who you are

Your skills and experience will include

Strong Supply Chain and logistics experience, particularly experience of monitoring and managing inbound volumes
A good understanding of International Freight and 3PL management
Strong Analytical Skills to be able to interpret and present data with relevant IT support systems knowledge – Excel, Powerpoint, Power BI
A Problem solver who has the ability to make clear and concise decisions at pace and the insight as to know when to make decisions and when to seek guidance. So issues can be anticipated and mitigated with inbound shipments
Excellent interpersonal skills with the ability to initiate and build positive relationships with business partners across functions

Everyone’s welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We’re an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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Inbound Logistics Manager