Role: Housekeeping Supervisor.

Location of work: Royal Wharf.

Hours: 8:00am - 17:00pm.

Duties & Responsibilities

Ensure all communal and staff areas are cleaned to the highest standard possible.
Hands-on with cleaning tasks as and when required.
Ensure all supervisory duties are carried out to the Deputy Property Director’s (or their appointed Manager’s) instructions.
Keep records of staff lateness, sickness, appointments, and holidays.
Carry out supplies stock takes monthly.
Keep staff info folders up to date.
Deliver exceptional customer service to the Management team and all residents.
To be a part of the Estates Team maintaining the policies, company rules and quality of Ballymore.
Attend regular training sessions.
Ensure the staff uniform is worn and standards of appearance are always maintained.
Maintain a high standard of work throughout the Estate.
Ensure that all works are carried out as per specification.
Attend monthly meetings with your line manager and working colleagues.
Report any damage or defects immediately.
Ensure that all your equipment is kept in good working order, reporting any faults to your manager.
Ensure you address all residents, visitors and staff in accordance with the company standards at all times.
Regularly attend on-the-job staff customer care and in house training courses.
Report all maintenance issues to include light bulbs, trip hazards etc. to the Facilities Manager.
Ensure that time sheets are accurately filled in daily, together with any other necessary forms.
To help to create a ‘can do, will do, with pleasure’ culture within all aspects of the Residential Estates Team.

Skills, Experience & Qualifications

Previous supervisory or management experience within the Housekeeping / Cleaning industry.
Strong communication skills.
Good written and verbal English.
Basic IT Skills (Word/Excel Etc).
Ability to make dynamic decisions.
Ability to work using their own initiative.
Ability to work unsupervised.
Good working knowledge of CoSHH legislation and Health & Safety regulations within the cleaning industry.
Team player
Approachable Due to the nature of our business this is a developing job description and additions, or changes will be made as and when the need arises, with full consultation beforehand

*Ballymore operate as an equal opportunities employer

Ballymore Group jobs

Housekeeping Supervisor