Housekeeping Supervisor - Permanent, Blackwall (E14)
Hours: 40 per week, 7am - 4pm Monday to Friday
Rate of pay: £14.15 Per hour
Duties & Responsibilities
- Ensure communal areas are cleaned to the highest standard possible.
- Ensure all supervisory duties are carried out to the Operations Managers instructions.
- Keep records of staff lateness, sickness, appointments and holidays.
- Carry out supplies stock takes monthly.
- Keep staff info folders up to date.
- Deliver exceptional customer service to the management team and all residents whom you come into contact with.
- Attend regular training sessions.
- Ensure the staff uniform is worn and standards of appearance are maintained at all times.
- Always ensure that the necessary Health & Safety signs are displayed and procedures followed for all chemicals and equipment before carrying out any work.
- Maintain a high standard of work throughout the estate.
- Ensure that all works are carried out as per specification.
- Attend monthly meetings with your line manager and working colleagues.
- Report any damage or defects immediately.
- Ensure that all your equipment is kept in good working order, reporting any faults to your manager.
- Ensure you address all residents, visitors and staff in accordance to the company standards at all times.
- Regularly attend on-the-job staff customer care and in-house training courses.
- Report all maintenance issues to include light bulbs, trip hazards etc. to your manager.
- Ensure that time sheets are accurately filled in daily, together with any other necessary forms.
Skills & Experience
- Previous supervisory / management experience
- Proven experience within a Housekeeping/Cleaning role within a residential or commercial setting
- Strong communication skills
- Ability to motivate a team
We operate as an equal opportunities employer.