Why join us?Reporting to the Head of Marketing & Business Development - Clients & Bids, you will work closely with Client Relationship Partners and the wider client teams, to deliver high impact, client specific focussed BD activity. This role is responsible for supporting senior stakeholders with the growth of a small number of DWF's global key clients.
It's an exciting time at DWF with ambitious growth plans in place. We are looking for a self-motivated Client Account Manager who enjoys working as part of a collaborative senior marketing and business development team. Someone who thinks creatively, enjoys creating solutions and someone who has the ability to think both strategically and tactically.
You will be comfortable working in a matrix organisation where you will need to rely on others to help execute your M&BD activity whilst providing supervisory support.
The ability to operate globally to connect our specialists across service lines, acting as the 'glue' will be crucial to the success of this role
Responsibilities- Engaging with senior stakeholders within the business, forming trusted relationships with clients externally, motivating and supporting internal colleagues and acting as a deputy from time-to-time for the Head of Marketing & Business Development - Insurance Services.
- Drive and own the client growth plan
- Coordinate and manage the dynamics within the global, multidisciplinary account team
- Identify growth opportunities for DWF Group
- Own and produce M&BD outputs in pursuing opportunities, e.g. proactive proposals
- Be a key point of contact for the client regarding opportunities and feedback
- Contribute to sales growth through identifying opportunities to win new business through expanding the range of services provided to existing clients, and in new locations, consistently demonstrating a clear understanding of client issues and how DWF has the capability to support these.
- Represent DWF at external client meetings and events, raising personal and business profile with key clients.
- Be a key player in project teams within the wider M&BD team.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
What will help you succeed in this role?Essential
- You will have an interest and passion in all areas of marketing and business development with a particular focus on client relationships and facilitating growth.
- Experience of working in a professional services environment
- Proven track record in the successful contribution to the growth of large client relationships
- Demonstrable stakeholder management skills with a history of working closely with marketing colleagues collaboratively to utilise marketing campaigns to enhance client engagement and intimacy.
- Client focused approach, able to demonstrate understanding of client issues
- Project management experience within a large, international organisation
- Creative and Innovative mindset with a track record of being able to think on their feet and demonstrate effective problem solving skills.
- A sound business understanding as well as being commercially and risk aware.
Desirable
- Experience working in an international environment
- Experience operating in a Client facing role within a large law firm
- Has a well developed network of contacts within the legal industry to keep on top of what's happening across the sector
What we offer?We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About usDWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.
