Marketing & E-commerce Assistant
About the job
The Marketing & E-commerce Assistant will help Wild Fawn achieve ambitious sales targets by reaching and engaging new customers, and nurturing and re-engaging our existing customers. Working closely with the Sales & Marketing Director, you’ll help update and optimise our e-commerce website, and deliver marketing plans across social media, email and PR.
Key Responsibilities
- Help build and engage the Wild Fawn community across social media
- Take the lead on creating a social media content strategy and scheduling social media content on Instagram, Tik Tok, LinkedIn and Facebook.
- Create and edit marketing assets using Canva and/or Adobe Photoshop
- Use Klaviyo to deliver regular email newsletters
- Help update and optimise our Shopify website by creating new artwork, product pages and basic product photography.
- Build and maintain influencer relationships
- Assist with creating press releases and delivering press outreach campaigns
- Coordinate product samples and other promotional materials
- Collaborate with the team to brainstorm new and effective sales and marketing tactics.
Other Responsibilities
- We’re a small, sociable team, so we expect everyone to help with other aspects of the business when required. This could include assisting at jewellery-making workshops, or helping with fulfilment or photoshoots depending on the needs of the business and time of year.
Your Experience
- Minimum 1-2 years working in a similar marketing or e-commerce role.
- Demonstrable experience of using social media to build brand awareness and promote products and services whilst being able to maintain the feel of a brand.
Your Skills
- A self-confessed social media expert, with a keen eye for current trends and new content ideas
- Confident using an iphone to create video and photo content for Tik Tok and Instagram
- Excellent written and verbal communicator and excited at the idea of engaging and selling to people on social media and email.
- Top notch creative digital skills, and comfortable crafting on-brand artwork using Canva or Photoshop.
- Passion for selling handmade jewellery and helping to grow an ethical and sustainable small business
- Experienced with using a Mac and, cloud-based software like Google Workspace
- Full of creative ideas and with the confidence to suggest them in a small team environment.
Team Fit:
- Happy to work in a small but growing team in a busy workshop environment
- Be proactive in assessing the whole team’s needs and being flexible in contributing to the smooth running of the business when needed. We are a close knit team that is always happy to help each other out when needed.
Perks
- Relaxed, casual work environment
- Flexible hours and hybrid home/workshop working available
- Vibrant, mixed studio complex in Bermondsey with cafe and social events
- 31 days holiday (including bank holidays and Christmas studio closure)
- Team socials, drinks and picnics
- Be part of a fast-growing, ethically-minded small business.
Salary
This is a full time role and salary starts from £28,000 per annum depending on experience.