Marketing & E-commerce Assistant

About the job

The Marketing & E-commerce Assistant will help Wild Fawn achieve ambitious sales targets by reaching and engaging new customers, and nurturing and re-engaging our existing customers. Working closely with the Sales & Marketing Director, you’ll help update and optimise our e-commerce website, and deliver marketing plans across social media, email and PR.

Key Responsibilities

Help build and engage the Wild Fawn community across social media
Take the lead on creating a social media content strategy and scheduling social media content on Instagram, Tik Tok, LinkedIn and Facebook.
Create and edit marketing assets using Canva and/or Adobe Photoshop
Use Klaviyo to deliver regular email newsletters
Help update and optimise our Shopify website by creating new artwork, product pages and basic product photography.
Build and maintain influencer relationships
Assist with creating press releases and delivering press outreach campaigns
Coordinate product samples and other promotional materials
Collaborate with the team to brainstorm new and effective sales and marketing tactics.

Other Responsibilities

We’re a small, sociable team, so we expect everyone to help with other aspects of the business when required. This could include assisting at jewellery-making workshops, or helping with fulfilment or photoshoots depending on the needs of the business and time of year.

Your Experience

Minimum 1-2 years working in a similar marketing or e-commerce role.
Demonstrable experience of using social media to build brand awareness and promote products and services whilst being able to maintain the feel of a brand.

Your Skills

A self-confessed social media expert, with a keen eye for current trends and new content ideas
Confident using an iphone to create video and photo content for Tik Tok and Instagram
Excellent written and verbal communicator and excited at the idea of engaging and selling to people on social media and email.
Top notch creative digital skills, and comfortable crafting on-brand artwork using Canva or Photoshop.
Passion for selling handmade jewellery and helping to grow an ethical and sustainable small business
Experienced with using a Mac and, cloud-based software like Google Workspace
Full of creative ideas and with the confidence to suggest them in a small team environment.

Team Fit:

Happy to work in a small but growing team in a busy workshop environment
Be proactive in assessing the whole team’s needs and being flexible in contributing to the smooth running of the business when needed. We are a close knit team that is always happy to help each other out when needed.

Perks

Relaxed, casual work environment
Flexible hours and hybrid home/workshop working available
Vibrant, mixed studio complex in Bermondsey with cafe and social events
31 days holiday (including bank holidays and Christmas studio closure)
Team socials, drinks and picnics
Be part of a fast-growing, ethically-minded small business.

Salary

This is a full time role and salary starts from £28,000 per annum depending on experience.

Wild Fawn Jewellery

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Marketing and E-commerce Assistant