Company Description
-You’ll make us shine

You communicate easily and openly with your colleagues and enjoy being part of a talented and diverse team. Whether creative or analytical, you are attracted by our fascinating product: nature’s hardest substance yet most tender gift.

Our two retail brands, Forevermark and De Beers Jewellers, work with the finest diamond cutters to bring customers the world’s most beautiful diamonds.

Our diamonds inspire us to shine and we are committed to making a positive difference to the people and places we touch.

If you have the personality and skills to share our passion for all that diamonds can do, we’d love to hear from you.

We’re the world’s leading diamond company – a unique luxury business that thrives on the creativity, passion and knowledge of our people.

To push our company forwards, we always need to think differently. We welcome diverse perspectives, people who spark fresh thinking and aren't afraid to challenge assumptions.

In return, we provide you with the space and support to grow and achieve your ambitions.

Job Description
-As a Logistics Coordinator, you will manage the processing and dispatch of all global online orders (from multiple platforms) for De Beers Jewellers UK. You should have exceptional organisational skills and be able to carry out all the duties mentioned to a high degree of accuracy and speed. Must be customer focused as will be responsible for the efficient dispatch of all online orders.

Responsibilities include (but not limited to):

Processing orders/returns including picking and securely packing of the product, generating courier lables, processing of the sale and quality control checking any returns.

Courier management

Manage KPIs for courier.
Issue monthly reports on courier volume.
Escalate and manage delivery/collection issues.

Duty/freight management

Update business re any duty and VAT changes.
Update the transit times for international orders.
Update global public holiday dates.

Store aftersales collections/returns

Arrange collection direct from clients for store aftersale and dispatch of store direct to clients.

Packaging

Produce monthly packaging count.
Send monthly packaging orders with the warehouse.

Qualifications

-Strong excel and word.
Able to create KPI reports.
SAP and Oracle ideal but not essential.
Strong energy as the role is physical and requires handling multiple tasks at the same time.
Excellent communication skills both verbal and written.
Previous online logistics experience ideal but not essential.

Additional Information

-A great working environment
Fantastic pension scheme
27 days of holiday + bank holidays with the opportunity to buy or sell 5 more days
Private Healthcare
Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider
Competitive salary
Your Choice membership discounts
Employee share schemes
Staff discount
Free breakfast & lunch at onsite restaurant
Free gym onsite
Flexible benefits package

Who we are

De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group’s people, shareholders, communities and partners.

Safety

Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

Inclusion & Diversity

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only.

Building Forever

Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.

Background Checks

Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications

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