In-room dining waiters at The Ned are the smiling faces looking after the guests in our 250-bedroom hotel, serving up a perfectly curated menu made of the best dishes from some of our 10 restaurants - each serving a unique style of cuisine from around the world. We cater to many different types of hotel guests, so you’ll be tailoring your service style to delivering the perfect hospitality experience every time - whether that’s looking after a leisure guest, business traveller, VIP, or anything in between.

Do you want to join one of the best places to work in hospitality?

What’s the role?

In-room dining waiter

Who we are…

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

Reporting into the IRD leadership team and as the friendly face of the guest experience you will:

Be the main point of contact for your guests’ entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for
Using your unrivalled knowledge of our menus, you’ll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal
You’ll be visiting guests in their hotel rooms so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy
Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests
Maintain a safe and clean environment, protecting our guests and your teammates from any possible harm
Shifts vary between an 0700 start and a late finish

What you can bring to the role:

You’ll have a fantastic personality, engaging with our customers to give them an exceptional service
Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus
You’ll be taking orders and answering guests queries on the phone as well as in person, so an excellent phone manner and communication skills are essential
We love people to continuously improve, so if you have the desire to learn and progress then you will have the option to take part in loads of learning here at The Ned as part of our monthly learning calendar

What The Ned can give you:

Salary of £16.25/hour (including service charge)
Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
Exciting learning and development programmes to help progress your career
Exclusive rates at The Ned for staying and eating for you, your family and friends
Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
Your birthday off after a year of service and more holiday after five years
Paid volunteer day
Refer a friend scheme of up to £1,000
Regular social events, including an annual pool party
Employee assistance programme – 24/7 advice and support
Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must have the right to work in the UK to be considered for this role.

Apply today and join us as an In-Room Dining Waiter

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The Ned jobs

In Room Dining Waiter