Location: UK - Hatfield | Job-ID: 205785 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Are you an experienced Supervisor/ Team lead with a passion for I.T looking for your next challenge? Would you like to work for an organisation who support you in your career and development, if you answered yes and you are looking to work in a full-time permanent contract with benefits then this role could be just for you!

We have a fantastic opportunity for a supervisor/ team lead in the Maintenace Device service Warehouse, supporting break fix contracts, you will be supporting our customers with the supply and receipt of materials from our warehouse. You will report directly to the operational manager, supporting him with queries, escalations and ensuring SLA demand is met for both internal and external customer requirements. You will need to have high levels of accuracy, attention to detail and a strong work ethic. You will have experience in stock control management, Warehouse management systems (SAP an advantage), and experience with inventory would be highly desirable. To be successful in the role you will be a great team leader, able to influence and drive performance in yourself and others. Working in a high-pressure environment to tight deadlines to meet business objectives. You will need strong communication skills both written and verbal with the ability to prioritise workloads and direct your team effectively to achieve objectives.

Monday – Friday working hours 11:00 – 19:00

37.5 Hours per week

Competitive Salary and company benefits

What you’ll do

Management of Productivity, progression
Be a role model for the Logistics Warehouse Team and demonstrate core management behaviours
Excellent attention to detail and accuracy must be a priority, especially with customer Assets
Proficient in all Microsoft applications
Workflow management and meeting demands.
Coordinate, Deliver and contribute during team/ management meetings
Be an ambassador for the department during the FLS Tours
Must have a desire to improve and offer alternative ways of working that offer increased service or cost savings
Be able to adapt to change and deliver against tight deadlines and business demands
Must live and breathe the core values of 6S and Lean sigma Workplace Organisation
Work within the ISO9001 standards

What you’ll need

Strong attention to detail
Have good leadership skills
Flexible working approach
Good coping and problem-solving skills
Be able to motivate self and the team
Experience in building effective relationships and Team working
Excellent Administration and communication skills, both written and Oral
A confident, professional, positive and proactive approach
Ability to multi-task and prioritise workload
Customer care

Able to apply initiative and have integrity

Pro-active approach to self-development

ERP system knowledge an advantage

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.

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Logistics Supervisor