Location: London - hybrid working
We are seeking an experienced and dynamic Product Manager to take ownership of the design, delivery, and continuous improvement of digital services. In this role, you will work closely with senior stakeholders to define service strategies, ensuring they align with both user needs and business objectives. You will lead multi-disciplinary teams to deliver innovative, high-quality services and will be accountable for their ongoing success and user adoption.
Key Responsibilities:
- Design, redesign and the subsequent operational delivery, ongoing success and continuous improvement.
- Work with senior stakeholders to define the strategy for one or more services.
- Lead and commission in-house or external multi-disciplinary delivery teams to deliver new services and iterations to existing services to meet user needs.
- Create prioritised product/service descriptions and delivery plans to meet user needs in a cost effective way; define and get user buy-in for service definition and delivery approach.
- Engage with technical staff and suppliers to define the best system and platform configurations to achieve business/user objectives.
- Encourage the maximum possible take-up of digital services by effective marketing, and specify/manage the requirements for assisted digital activity to supplement this.
Key requirements:
- Demonstrable passion for Product with strong skills or experience in:
- Investigating patterns and trends to identify and resolve problems
- Delivering technology-based projects
- Budgeting, financial control, and commercial awareness
- Communicating through various methods (written reports, verbal feedback, presentations, etc.) and applying the appropriate method to each scenario/audience, typically involving large groups
- Leading in promoting the needs of the team and the product, and understanding how these needs vary across different phases of the product life cycle
Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.
As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.