Job Description

General/Position Summary

The International Supply Chain, Logistics Manager will be responsible for the on-going management of Vertex’s contract third party logistics providers (3PLs) and commercial distributor network in Europe and internationally. In addition, this position will work closely with the Supply Chain/Pharm Ops team based in the US, the Quality team, and with the International Commercial team to synchronize drug supply with demand based on country/regional level needs.

This is a remote role based in England.

Key Duties & Responsibilities

Responsible for the end to end logistics / distribution of finished goods from DC to Pharmacy / Hospital / Patient
Management of the day to day operations and distribution of our logistics Partner
Point of escalation for any operational issues
Review, analyse and identify trends in performance data
Lead monthly performance management reviews with our logistics partners and suppliers ensuring KPI adherence and effective root cause analysis and preventative actions are identified to address and drive performance
Host F2F performance reviews at customer / Logistics providers locations
Review, analyse and identify trends in performance data
Establish strong working relationships with Strategic business partners and teams
Collaboration with internal functional stakeholders including Finance, Quality, Launch, Planning and Regional Business Managers upto director level
Act and represent Logistics as the SME in various meetings both virtually and F2F, requiring global travel
Responsible for the logistics set up and deployment for new product launches ensuring successful delivery on time to patient
Ensure appropriate process controls and documentation are in place within Vertex and at suppliers, utilizing change control platforms, SOPs, and other processes/tools
Manage and control the returns process
Participate in audits and support audit remediation, as needed
Provide logistics status / project updates to key global stakeholders and management teams
Attendance and participation at F2F workshops, Off Site days and conferences as necessary
Seek operational excellence and continuous improvement initiatives and implement process improvements
Support supply to managed access programs and handle named patient supply requests
Review, Approve logistics spend invoices and record and monitor against annual budgeted PO’s.

Required Education Level

A Level education required, degree in relevant subject desirable

Required Experience

Strong experience in customer services, order management and logistics for pharmaceutical products
Proven experience in working cross-functionally to achieve successful outcomes
Knowledge of Good Distribution Practice guidelines and compliant practices
Experience in export shipping requirements for destinations outside of EU desirable
Proven experience of managing day to day operations and issue resolution in a dynamic, high-volume environment
Experience of analysing data and compiling reports

Required Knowledge/Skills

Proven ability in working with 3rd party logistics providers (3PL’s)
Used to working with the boundaries of Standard Operating Procedures
Knowledge of Managed Access Programmes and Named Patient Supply desirable

#LI-remote

#LI-SM1

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Vertex Pharmaceuticals

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International Supply Chain, Logistics Manager